What are cookies?
Contrary to popular belief, cookies are not programs or applications. In fact, they don’t really do anything at all. They are simple text files which typically contain a few basic pieces of information: site details and a unique user ID.
On your first visit to our website a cookie file is downloaded to your browser. The next time you visit our site your browser will check to see if it has a relevant cookie stored and send that information back to our website server. This enables our site to ‘know’ that you’ve visited in the past and update our user information with basic details about your visit. No personal or confidential information is able to be uploaded to our site in this way.
What types of cookies we use
Our website uses just a few cookies: Google Analytics cookies for storing anonymous information about your visit, such as which pages you visit and how long for, and a user ID cookie for allowing website admins to login and make changes to the website (this latter cookie doesn’t affect visitors to our site).
What they do and how long they stay on your system
||Used to distinguish users
||Used to distinguish users
||Used to throttle request rate
||Used to create a session ID for the admin section of the site
||After session has been logged out
You can read the Google Privacy Policies here
How to disable cookies
Most browsers allow you to disable and delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain information about blocking and deleting cookies by visiting these links:
Please be aware that blocking all cookies will have a negative impact upon the usability of many websites.
How we use cookie data
We may process data about your use of our website, known as ‘usage data’. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation process, as well as information about the timing, frequency and pattern of use. This usage data may be processed for the purposes of analysing the use of our website. The legal basis for this processing is our legitimate interests, essentially monitoring and improving our website and services.
How we use contact form data
When you submit our website contact form we will use the data provided to contact you about your enquiry and nothing more. If you opt-in to marketing communications via the tick box on our contact form, we reserve the right to contact you from time to time with relevant email marketing materials. You have the right to request that your personal data be removed from our database at any time, either by following the unsubscribe link on our marketing communications or simply by contacting us using the details below.
Our website is encrypted with a Secure Socket Layer (SSL) Certificate. SSL Certificates ensure a secure connection between a client and our website server, meaning you can submit personal details via our website without any fear of interception. You can find out whether you’re on a secure site by looking for the padlock icon next to the website domain name, or by simply checking the site address to make sure it starts ‘https’ as opposed to just ‘http’… The ‘s’ stands for secure!
We may update this policy from time to time by publishing a new version to our website. We recommend checking this page every now and then to ensure you’re happy with any changes to this policy.
This website is owned and operated by JC Redwood, Arborist and Forestry Management.
You can contact us:
- by post, at JC Redwood, 7 Farthing Hill, Ticehurst, Wadhurst, East Sussex TN5 7BW
- by using our contact form
- by email, using email@example.com
- by phone, on 01580 201 163 or 07521 161 928